FAQs

To put it simply, Made to Order is our 'shop online' option where you customize clothing to your liking and pick from our extended size ranges. Made to Measure Bespoke is a custom clothing experience, where we take your measurements and walk you through our full range of customization options.

We wrote a whole blog about it here, so take a look!

For returns, please see our policy here.

We are so sorry! Please take photos to document the damaged products and send them to us at addressus@dalayanyc.com. Be sure to include your order number and we will resolve the situation ASAP.

Yes, you will be notified every step of the way! You’ll get notifications once your order ready and when it’s shipped out on its way to you! Be sure to enter your email at checkout

If you made a mistake when placing your order or would like to change anything at all, please make sure you email us at addressus@dalyanyc.com within 24 hours of your order being placed. Make sure you include your order number.

All shipping costs will be calculated at checkout. Our chosen shipping partner is DHL

Currently we do not but are hoping to change this soon.

Yes ma’am, you can! Click here to purchase our digital gift cards. Simply select the value you would like and an email will be sent to you with all the specifics and you can then send it along to that special lady.

They do not! Use your gift card at any time.

We accept all major credit cards, PayPal and Shoppay.

We do offer financing options through Shoppay. The application process happens at check out.

Please email us at press@dalyanyc.com and we will get back at you right away!

We offer a competitive 15% commission on all items, with opportunities to create unique product and discount codes just for your audience. Click here to apply. If you have any questions, email us at affiliates@dalyanyc.com.